Customer Service Representative

About the Company

With over 40 years in the healthcare sector, Bioiatriki Group is the leading provider of Primary Care services in Greece. Committed to medical and digital technology, we promote health and science while offering employment opportunities to specialized personnel.

Responsibilities

• Receive and serve patients with immediacy and responsibility
• Enter requested medical examinations into the software system
• Schedule and close medical appointments
• Deliver medical results
• Adhere to Personal Data Management procedures

Requirements

• University, TEI, or IEK degree
• Desirable previous experience in healthcare, call centers, or medical secretarial roles
• Knowledge of touch typing is an advantage
• Ability to work flexible hours/shifts
• Good knowledge of English and IT skills

Preferred Qualifications

• Human-centric mindset and commitment to high-quality service
• High sense of responsibility, politeness, and patience
• Excellent communication skills and team spirit

Benefits

• Group Life and Hospital Care Insurance
• Health benefits for employees and first-degree relatives
• Continuous training and unlimited access to the Group's e-learning platform
• Career advancement opportunities in a modern and meritocratic environment