Posted 5 hours ago
Customer Service Representative
Bioiatriki Healthcare GroupΥπάλληλος Εξυπηρέτησης Πελατών
Requirements
University/TEI/IEK degree, Experience in healthcare or call centers preferred, English proficiency, IT proficiency, Ability to work flexible shifts
Skills
customer serviceHealthcare
About the role
About the Company
With over 40 years in the healthcare sector, Bioiatriki Group is the leading provider of Primary Care services in Greece. Committed to medical and digital technology, we promote health and science while offering employment opportunities to specialized personnel.
Responsibilities
- Welcome and serve patients with immediacy and responsibility
- Enter requested medical examinations into software programs
- Schedule and close medical appointments
- Deliver medical results
- Adhere to Personal Data Management procedures
Requirements
- University, TEI, or IEK degree
- Desirable previous experience in healthcare, call centers (IKA-EOPYY appointments), or insurance secretarial roles
- Knowledge of touch typing is an advantage
- Ability to work flexible hours/shifts
- Good knowledge of English and IT skills
- Human-centric mindset and commitment to high-quality service
- High sense of responsibility, politeness, and patience
- Excellent communication skills and team spirit
Benefits
- Group Life and Hospital Care Insurance
- Continuous training and unlimited access to the Group's electronic training and development platform
- Career growth and development opportunities in a modern and meritocratic environment
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Bioiatriki Healthcare Group · Thessaloniki
