Posted 5 hours ago
Customer Service Representative
Biffa Waste ServicesCustomer Service Representative
Perks & benefits
VisaPaid Leave
Requirements
Excellent communication skills, Attention to detail, Positive attitude, Ability to work under pressure
Skills
customer serviceMicrosoft Office
About the role
Responsibilities
- Help customers with queries in a contact centre environment
- Offer resolutions to customer issues
- Deliver excellent customer service
- Work shifts between 7:45am - 5:30pm Monday to Friday and 8am - 1pm Saturdays (average 1 in 8)
Requirements
- Passion for customer service
- Excellent communication skills
- Strong attention to detail
- Positive attitude
- Ability to keep calm under pressure
- Previous experience in a customer service environment is ideal
- Knowledge of Microsoft Office is helpful
Benefits
- 24 days holiday plus Bank Holidays with option to buy/sell
- Generous pension
- Medical and dental scheme
- Cycle to work scheme
- Retail, leisure and travel discounts
- Free on-site parking
- Training and development opportunities
About the Company
Biffa is a leader in the waste and recycling industry, working to change the way people think about waste by turning it into sustainable power and finding new ways to recycle.
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Biffa Waste Services · Barlborough
