Customer Service Representative

Responsibilities

• Answering and managing high-volume phone calls
• Scheduling appointments and assisting clients
• Processing payments and maintaining accurate records
• Supporting front desk workflow and daily hospital operations
• Assisting with client communication via phone, email, and text platforms
• Maintaining a professional, compassionate, and team-focused environment

Requirements

• Experience with multi-line phone systems
• Professional email communication skills
• Proven customer service and client communication experience
• Proficiency in cash handling and payment processing
• Experience with opening and end-of-day closing procedures
• Ability to reconcile payments and daily balances
• Ability to work in a fast-paced, multitasking environment
• Reliable form of transportation

Preferred Qualifications

• Previous experience working in a veterinary setting
• Background in medical, hospitality, or high-volume customer service environments

Benefits

• Competitive hourly pay ($20.50 - $21.57/hour)
• Pet care discounts available after 90 days of employment
• Washington Paid Sick Leave provided in accordance with state law

About the Company

Amerivet Veterinary Partners is committed to your growth, development, and success. We empower our team members with the resources and support needed to thrive in their careers and make a lasting impact in the communities we serve.