Customer Service Representative

Responsibilities

• Manage appointment scheduling and client communications via phone and email
• Handle billing processes and create cost estimates for clients
• Maintain and update medical records and enter new client data
• Process online pharmacy requests and manage filing tasks
• Provide outstanding customer service in a fast-paced veterinary environment

Requirements

• Excellent computer skills and confidence in digital workflows
• Strong multi-tasking and time-management abilities
• Ability to work weekdays, early evenings, and Saturdays (8 am to 1 pm)
• Patient, friendly, and organized professional demeanor
• Ability to work onsite in Hicksville, NY

Preferred Qualifications

• Previous experience with Avimark software

Benefits

• Competitive pay ($18.00 - $23.00 per hour)
• 401(k) with company matching
• Medical, dental, and vision insurance
• Paid time off and holidays
• Performance bonuses and student loan assistance

About the Company

Amerivet is a people-focused organization committed to the growth and well-being of our team members. We support our staff through tailored development programs, mentorship, and a collaborative environment, helping our professionals make a meaningful impact in the communities we serve.