Customer Service Representative

Responsibilities

• Greet clients and their pets and provide friendly customer service
• Answer phones and schedule appointments
• Manage client communications including reminders and follow-ups
• Maintain accurate client and patient records
• Process payments and assist with check-in and check-out
• Communicate effectively with doctors and technicians to support patient care
• Help maintain an organized and welcoming front desk

Requirements

• High school diploma or equivalent
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer and scheduling software skills
• Ability to lift up to 40 pounds
• Availability to work Mondays, Tuesdays, Wednesdays, with occasional Saturdays as needed

Preferred Qualifications

• Veterinary or medical office experience

Benefits

• Competitive pay and performance bonuses
• 401(k) matching and student loan assistance
• Health, dental, vision, life insurance, and mental health resources
• Generous paid time off and holidays
• Tailored development programs and mentorship
• Note: Benefits apply to full-time employees

About the Company

Codornices Veterinary Clinic, part of the AmeriVet family, is a busy six-doctor veterinary hospital dedicated to providing high-quality care to pets and excellent service to their families. We provide a fast-paced, supportive environment where teamwork and compassion are essential.