C
Posted 9 hours ago
Customer Service Operations Representative
CurriCustomer Service Operations Representative
Requirements
Critical thinking, Problem solving, Written and verbal communication, Customer service skills, G-Suite proficiency
Skills
G-SuiteLogisticscustomer service
About the role
Responsibilities
- Facilitate deliveries from booking to successful drop-off
- Provide best-in-class support for customers and drivers via chat and phone
- Communicate with pickup and drop-off contacts to ensure smooth deliveries
- Provide operational feedback and identify pain points to optimize logistics
Requirements
- Strong critical thinking and problem solving acumen
- Excellent written and verbal communication skills
- Top-notch customer service skills
- Proficient in G-Suite (Google Docs, Google Sheets)
- Positive attitude and eagerness to learn
Benefits
- Competitive salary
- Health, dental, and vision insurance
- 401K
- Equity compensation grant
About the Company
Curri provides on-demand, last-mile logistics for construction and adjacent industries with a nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 and part of the YC S19 Batch, Curri is solving inefficiencies in the construction industry.
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Curri · Ventura
