Customer Service Officer

Responsibilities

• Provide top-quality customer service acting as a one-stop service across the entire product and service range
• Professionally manage incoming and outgoing calls by providing accurate and consistent information
• Communicate clearly and effectively manage customer feedback
• Maintain high standards of service delivery in a fast-paced environment
• Perform administrative tasks and other ad-hoc duties as assigned

Requirements

• O' levels or above
• Ability to multi-task and stay organized in a fast-paced environment
• Ability to work rotation shifts, including weekends and night shifts (night shift allowance provided)

Preferred Qualifications

• Prior experience working in a Contact Centre environment

Benefits

• Bonus for referring friends
• Career development opportunities with a promote-from-within culture
• An organization committed to Diversity and Inclusion

About the Company

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry with over 100 years of history.