Posted 8 days ago
Customer Service Officer
CleanawayCustomer Service Officer
Requirements
previous customer service experience, call centre experience preferred, strong communication skills, CRM proficiency, Microsoft Office Suite proficiency, multitasking ability
Skills
CRMMicrosoft Office
About the role
Responsibilities
- Manage high volumes of inbound calls, providing timely and professional assistance to customers
- Coordinate and schedule hard waste collection bookings efficiently
- Respond to customer enquiries received via email and the Cleanaway website
- Maintain and update customer records in the CRM system
- Collaborate with internal teams to ensure seamless service delivery
Requirements
- Previous experience in a customer service role
- Strong verbal and written communication skills
- Proficiency in using CRM systems and Microsoft Office Suite
- Ability to multitask and manage time effectively in a fast-paced setting
- Proactive approach to problem-solving and commitment to customer satisfaction
Preferred Qualifications
- Previous experience working in a call centre environment
Benefits
- Attractive salary package
- Flexible working arrangements
- Career development opportunities
- Annual employee share plan offer
- Novated leasing and company discounts
- Access to EAP and optional flu vaccinations
About the Company
Cleanaway is Australia’s leader in sustainable, total waste management solutions. As a high-growth, ASX-listed organisation with over 10,000 employees, we transform waste into resources and renewable energy to help create a sustainable future.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeCustomer Service Officer
Cleanaway · Wingfield
