Customer Service - Internship

Responsibilities

• Manage and monitor customer orders through management systems including SAP, EDI, and CRM to ensure perfect business execution
• Support new projects related to Customer Supply Chain digitalization and process innovation
• Extract and analyze reports from SAP and CRM to support business decision-making
• Manage order prioritization based on stock levels and urgency, providing proactive feedback to internal stakeholders
• Handle customer complaints, returns, and credit notes
• Manage order-related activities according to established cut-off schedules
• Follow up with logistics partners and customers to ensure punctuality and complete delivery (OTIF)

Requirements

• Recent graduate with a degree in Management Engineering or economic disciplines (Economics, Management, Statistics)
• Excellent knowledge of Microsoft Office, specifically Excel and PowerPoint
• Good knowledge of English
• Ability to operate effectively in an international business context

About the Company

Haleon is a purpose-driven, world-class consumer company dedicated to putting everyday health in the hands of millions. Our trusted portfolio includes leading brands such as Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®. We combine deep human understanding with trusted science to deliver better everyday health with humanity.