Posted a day ago
Customer Service Executive/Technical Support Executive
Adeeba E Services Pvt LtdCustomer Service Executive/Technical Support Executive
Perks & benefits
Education AllowancePaid LeaveHealth InsuranceRelocation AllowanceTransportationVisa
Requirements
Excellent English fluency, Graduate or 10+2 educated, Ability to work night shifts, Experience in International BPO preferred
Skills
Technical Supportcustomer service
About the role
Responsibilities
- Handle inbound calls from customers to resolve technical issues
- Troubleshoot problems regarding printers, routers, and email
- Support customer queries and provide necessary solutions
- Report directly to the team lead
- Maintain proactive work habits within the support process
Requirements
- Graduate or undergraduate (10+2) qualification
- Excellent English fluency and communication skills
- Experience in International Voice or BPO processes is an advantage
- Ability to work rotational and night shifts (8:30 PM to 6:30 AM)
- Age between 18 and 32 years
Benefits
- Salary range of 1.35 Lakhs to 2.75 Lakhs plus incentives
- 24 approved paid leaves plus birthday leave
- Attendance, loyalty, and referral bonuses
- Daily and spot incentives
- Direct company payroll with no bond
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.
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Adeeba E Services Pvt Ltd · Kolkata
