Posted 2 days ago
Customer Service Executive/Technical Support Executive
Adeeba E Services Pvt Ltd
Requirements
6-12 months outbound tech support experience, Strong sales and convincing skills, Excellent communication skills, Ability to handle payments
Skills
Technical SupportSalescustomer service
About the role
Responsibilities
- Take inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate service plans
- Sell technical support plans and relevant software to customers
- Process payments through various gateways to close calls
Requirements
- 6 months to 1 year of experience in outbound tech support
- Experience in international outbound processes
- Strong convincing and sales skills
- Excellent communication skills
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- 24 annual leaves plus compensatory offs and birthday leaves
- Attractive incentive structure
- Defined shift timings with no extensions
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeCustomer Service Executive/Technical Support Executive
Adeeba E Services Pvt Ltd · Kolkata
