Posted 2 days ago
Customer Service Executive/Technical Support Executive
Adeeba E Services Pvt LtdCustomer Service Executive/Technical Support Executive
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveRelocation Allowance
Requirements
6-12 months outbound tech support experience, Strong sales and convincing skills, Excellent communication skills, Ability to process payments
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Handle inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate service plans
- Sell technical support plans and relevant software to customers
- Manage call closures and process payments through various gateways
Requirements
- 6 months to 1 year of experience in outbound technical support
- Strong convincing and sales skills
- Excellent communication skills
- Ability to join immediately
- Experience in international outbound processes preferred
Benefits
- Fixed monthly salary paid on the 1st
- 24 annual leaves plus compensatory offs and birthday leaves
- Attractive incentive structure
- Defined shift timings with no extensions
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses globally, leveraging its proprietary Digital Service Cloud technology platform.
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Adeeba E Services Pvt Ltd · Kolkata
