Customer Service Executive

Responsibilities

• Manage client relations and provide high-quality customer service for Alphagary Bogotá.
• Coordinate logistics and manage processes related to sales, purchasing, and customer service.
• Maintain excellent interpersonal relationships with both internal and external stakeholders.
• Ensure compliance with quality management systems, regulations, and company guidelines.

Requirements

• Professional degree in Administration, Industrial Engineering, or a related field.
• Minimum of 2 years of experience in Logistics, Sales, Customer Service, or Purchasing.
• Proficiency in SAP and Office 365.
• English language proficiency at a B1 level.
• Knowledge of quality management systems and regulatory guidelines.

About the Company

Orbia is a purpose-driven company dedicated to improving life around the world by maximizing value for partners, customers, and employees. We provide innovative solutions across multiple industries, including construction, data transmission, chemicals, and precision irrigation. With operations in 41 countries and over 22,000 employees, Orbia is a global leader in polymers, fluorine, and infrastructure, working to solve global challenges such as urbanization, food scarcity, and water management.