Posted 7 hours ago
Customer Service Executive
BLS InternationalCustomer Service Executive
Requirements
Proven customer support experience, Strong issue resolution skills, Excellent communication skills, CRM software proficiency, Problem-solving abilities
Skills
CRMcustomer serviceTechnical SupportUI/UX DesignPostgreSQLTableauDistributed SystemsRoboticsOracleKafkaMicroservicesDevOpsAP/ARSnowflakeSpring Boot
About the role
Responsibilities
- Providing customer support via various channels including phone, email, and live chat
- Resolving customer issues in a timely and effective manner
- Ensuring customers have a positive experience with products or services
- Communicating effectively and empathetically with customers
- Using CRM software proficiently to manage customer interactions
- Staying updated on the company's product portfolio and features
Requirements
- Proven experience in customer support
- Strong issue resolution skills
- Excellent communication skills
- Proficiency with CRM software
- Solid understanding of product specifications and features
- Ability to remain calm and empathetic in challenging situations
About the Company
Jobs for Humanity is partnering with BLS International to build an inclusive and just employment ecosystem. BLS International focuses on delivering high-quality services to enhance customer experiences.
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BLS International · Riyadh
