Customer Service Executive

Responsibilities

• Call handling from customers to resolve issues regarding printers, routers, and email
• Supporting customer queries and providing necessary assistance
• Reporting directly to the team lead
• Performing proactive work to ensure service quality

Requirements

• Any Graduate or 10+2 educated candidates
• Excellent English fluency and good communication skills
• 1 year of experience in International Voice is an advantage
• Experience in International BPO (inbound or outbound) is preferred
• Ability to work rotational and night shifts
• Age between 18-32 years
• Must provide work experience certificates

Benefits

• Salary range: 1.35 Lakhs – 2.75 Lakhs per annum plus incentives
• 24 approved paid leaves plus birthday leave
• Attendance bonus and loyalty bonus up to Rs. 5000
• Referral incentives and daily/spot incentives
• Direct company payroll with no bond

About the Company

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.