Customer Service Engineer

Responsibilities

• Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare diagnostic (DX) equipment.
• Deliver timely and effective repairs and provide adequate training to operators to ensure optimal system performance.
• Manage financial performance within the assigned territory, including revenue generation, expense control, and inventory management.
• Maintain company assets such as a company car, cell phone, computer, tools, and inventory parts.
• Establish and maintain professional business relationships with customers and peers.
• Perform necessary administrative duties accurately using various network applications and tools.

Requirements

• High school diploma required; technical Associate's Degree or equivalent preferred.
• 3+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Proficiency in the use of tools and service test equipment.
• Valid driver's license with a good driving record and the ability to drive independently.
• Physical ability to lift 50lbs, climb ladders/stepstools, bend, twist, squat, and stand for extended periods.
• Proficiency in MS Office and various network applications.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life, long-term, and short-term disability insurance.
• Paid time off and paid sick and safe time.
• Paid parking or public transportation assistance.

About the Company

Siemens Healthineers is a global leader in medical technology, with a team of more than 72,000 dedicated professionals in over 70 countries. We strive to pioneer breakthroughs in healthcare to improve patient outcomes and experiences worldwide.