Customer Service Engineer III

Responsibilities

• Install, troubleshoot, repair, and perform preventative maintenance on CT, MR, and AX medical imaging equipment in the South Georgia area.
• Deliver timely and effective repairs and provide adequate training to operators to ensure optimal system performance.
• Manage financial performance within the assigned territory, including revenue generation, expense control, and inventory management.
• Maintain company assets such as a company car, cell phone, computer, tools, and inventory parts.
• Ensure all tool and test equipment are managed according to calibration expiration dates and documented correctly.
• Establish and maintain professional business relationships with customers and peers.
• Provide mentoring to other Customer Service Engineers on various competencies and responsibilities.

Requirements

• Minimum high school diploma; technical Associate's Degree or equivalent is preferred.
• 5+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Proficiency in using tools and service test equipment.
• Ability to locate, read, and understand technical documents, including schematics, block diagrams, and functional descriptions.
• Valid driver's license with a good driving record and the ability to drive independently.
• Physical ability to lift 50lbs, climb ladders/stepstools, bend, twist, and perform fine grasping manipulation.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life, long-term, and short-term disability insurance.
• Paid time off and paid sick and safe time.
• Paid parking or public transportation.

About the Company

Siemens Healthineers is a global leader in medical technology, dedicated to pioneering breakthroughs in healthcare. With a team of over 72,000 professionals in more than 70 countries, we work to create better outcomes and experiences for patients worldwide through our advanced portfolio of clinical decision-making and treatment tools.