Customer Service Engineer, Diagnostics

Responsibilities

• Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare diagnostic equipment.
• Deliver timely and effective repairs and provide adequate training to operators to ensure optimal system performance.
• Manage financial performance within the assigned territory, including revenue generation, expense control, and inventory management.
• Maintain professional business relationships with customers and peers.
• Manage company assets including a company car, cell phone, computer, tools, and inventory parts.

Requirements

• Minimum high school diploma; technical Associate's Degree or equivalent preferred.
• 5+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Proficiency with service test equipment and various network applications (MS Office, Concur, etc.).
• Valid driver's license and a good driving record.
• Ability to lift 50lbs and perform physical tasks including climbing ladders, bending, twisting, and standing.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life, long-term, and short-term disability insurance.
• Paid time off and paid sick and safe time.
• Paid parking or public transportation.

About the Company

Siemens Healthineers is a global leader in medical technology, dedicated to pioneering breakthroughs in healthcare. With a team of over 72,000 professionals in more than 70 countries, we work to create better outcomes and experiences for patients worldwide through innovation and excellence in clinical decision-making.