Customer Service Delivery Advocate

Responsibilities

• Deliver vehicles straight to customers' doors with custom car haulers
• Load and unload vehicles onto the hauler
• Regularly inspect the car-hauler to ensure vehicle safety
• Complete customer paperwork and maintain thorough notes in the tracking system
• Maintain a clean driving record in accordance with CMV Driver Qualification policy

Requirements

• At least 2 years of customer-facing experience
• Ability to perform physically demanding tasks including lifting, pushing, and pulling up to 50lbs
• Ability to stand and walk for extended periods (8+ hours)
• Ability to work in various weather conditions (heat, snow, etc.)
• Must be at least 21 years of age
• Must possess a valid driver's license
• Must be able to pass a drug test and obtain a DOT Medical Card
• Ability to obtain a Notary commission within 90 days
• Must be able to read, write, speak, and understand English

Benefits

• Competitive performance-based compensation
• 401(k) with company match
• 100% company-paid healthcare premiums, dental, and vision
• Generous paid time off (13 days starting, increasing to 20)
• Tuition reimbursement and student loan repayment programs
• Annual Carvana shares and Employee Stock Purchase Plan
• Wellness and pet care savings programs

About the Company

Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.