Posted 20 hours ago
Customer Service Coordinator
QIMACustomer Service Coordinator
Perks & benefits
Health InsurancePaid LeaveMedical Insurance
Requirements
University degree in Business or related field, Experience with difficult clients preferred, Good English communication skills
Skills
Data Analysis
About the role
Responsibilities
- Utilize data analytics to monitor performance metrics and create KPI reports
- Ensure accurate and timely submission of internal and external client reports
- Communicate efficiently with clients regarding quotations, orders, and messages
- Handle sensitive issues such as overdue invoice reminders
- Assist clients with using the online platform and its functions
Requirements
- University degree in Business or a related field
- Experience handling difficult clients preferred
- Open to highly trainable fresh graduates
- Good command of English
Benefits
- HMO (Medical insurance) for employee and one dependent
- 15 days paid leave
- Team-building activities
- Performance-based salary adjustments
- Employee recognition awards
About the Company
QIMA provides smart solutions for quality and compliance data, serving the consumer products, food, and life sciences industries in over 100 countries.
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QIMA · Cebu City
