Customer Service Coordinator

Responsibilities

• Address and resolve customer issues promptly
• Generate daily load sheets and requirement listings
• Monitor all customer portals to ensure accurate information flow
• Ensure adequate supply of containers through weekly inventories
• Monitor dock activities and the performance of shippers and receivers
• Relay customer release information to manufacturing accurately and on a timely basis
• Adhere to all company policies, procedures, and instructions

Requirements

• High School Diploma or GED
• 2-3 years of related customer service experience in a manufacturing or fast-paced environment
• Proficiency with Microsoft Office and database applications
• Strong organizational and time-management skills
• Excellent interpersonal and communication skills (both verbal and written)
• Ability to work effectively within a team with a strong customer-focused orientation

Preferred Qualifications

• Previous supervisory experience

About the Company

Flex-N-Gate is a global automotive supplier dedicated to providing high-quality components and innovative solutions to the automotive industry.