Posted a day ago
Customer Service Consultant
Sutherland
Requirements
High School diploma or GED, Excellent verbal and written communication skills, Multitasking skills across several applications; CRM experience preferred, Basic PC keyboarding skills, Microsoft Office (Outlook, Word, Excel) experience, Proven customer service skills
Skills
CRMMicrosoft OfficeTroubleshooting
About the role
Responsibilities
- Handle multiple simultaneous live chat sessions to deliver exceptional customer service
- Answer inbound customer calls and serve as the primary point of contact
- Provide basic troubleshooting for a variety of products and services
Requirements
- High School diploma or GED
- Excellent verbal and written communication skills
- Multitasking skills across several applications; CRM experience preferred
- Basic PC keyboarding skills and Microsoft Office (Outlook, Word, Excel) experience
- Proven customer service skills
About the Company
Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, and automation to deliver engineered experiences for customers and employees.
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Sutherland · Bogota
