Posted a day ago
Customer Service Consultant
Sutherland
Requirements
High school diploma or GED, Excellent verbal and written communication skills, Proficient reading skills, Multitasking across several applications, CRM application experience preferred, Basic PC keyboarding skills, Basic Microsoft Office experience, Proven customer service skills
Skills
CRMMicrosoft Office
About the role
Responsibilities
- Serve as the point of contact for customers via live chat and inbound calls
- Manage multiple simultaneous chat sessions while delivering outstanding service
- Provide basic troubleshooting on a variety of products and services
Requirements
- High school diploma or GED
- Excellent verbal and written communication skills; proficient reading skills
- Strong multitasking ability across several applications (CRM experience preferred)
- Basic PC keyboarding skills and basic Microsoft Office experience
- Proven customer service skills
About the Company
Sutherland is a global organization of driven, hard-working individuals that builds fulfilling careers by leveraging customer service skills and experience.
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Sutherland · Rochester
