Posted a day ago
Customer Service Consultant
Sutherland
Requirements
High School diploma or GED, Excellent verbal and written communication skills, Proficient reading skills, Multi-tasking across several applications, CRM experience preferred, Basic PC keyboarding skills, Basic Microsoft Office experience (Outlook, Word, Excel), Proven customer service skills
Skills
CRMMicrosoft Office
About the role
Responsibilities
- Serve as the primary point of contact for customers via live chat and inbound calls
- Handle multiple simultaneous chat sessions while maintaining service quality
- Provide basic troubleshooting for a variety of products and services
- Develop outstanding customer service and communication skills
Requirements
- High School diploma or GED
- Excellent verbal and written communication skills; proficient reading skills
- Multi-tasking skills across several applications; CRM experience preferred
- Basic PC keyboarding skills and Microsoft Office experience (Outlook, Word, Excel)
- Proven customer service skills
About the Company
Sutherland is a global business process outsourcing company that hires driven, hard-working individuals to deliver customer service solutions.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeCustomer Service Consultant
Sutherland · Bogota
