Posted a day ago
Customer Service Consultant
Sutherland
Requirements
High school diploma or GED, High-volume inbound call support ability, Excellent verbal and written communication, Proficient reading skills, Multi-tasking across several applications, CRM experience preferred, Basic PC keyboarding skills, Basic Microsoft Office experience, Customer service experience preferred
Skills
CRMMicrosoft Office
About the role
Responsibilities
- Answer inbound calls to provide exceptional customer service to consumers
- Respond to inquiries about products and services
- Process payments and perform general account maintenance
- Up-sell customers to new products or services as encouraged
Requirements
- High school diploma or GED
- Ability to perform at a high level supporting a high volume of inbound calls
- Excellent verbal and written communication skills
- Proficient reading skills
- Multi-tasking across several applications
- CRM experience preferred
- Basic PC keyboarding skills
- Basic Microsoft Office (Outlook, Word, Excel) experience
- Prior customer service experience preferred
About the Company
Sutherland is a global business process outsourcing company. We are a group of driven and hard-working individuals seeking motivated people to build fulfilling careers with us.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeCustomer Service Consultant
Sutherland · Mandaluyong
