Posted a day ago
Customer Service Consultant
Sutherland
Requirements
Mandarin or Cantonese speaker with basic English communication skills, Good customer service skills, Excellent spoken and written communication, Strong interpersonal and rapport-building skills, Willingness to work in Malaysia
Skills
customer serviceSalesCommunication
About the role
Responsibilities
- Answer inbound calls and act as the primary point of contact for consumers
- Respond to inquiries about products and services
- Process payments and perform general account maintenance
- Up-sell customers to new products or services when appropriate
Requirements
- Mandarin or Cantonese speaker with basic English communication skills
- Good customer service skills
- Excellent spoken and written communication
- Strong interpersonal and rapport-building skills
- Willingness to work in Malaysia
About the Company
Sutherland is a global business process outsourcing company that builds fulfilling careers for driven, hard-working individuals.
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Sutherland · Kuala Lumpur
