Posted a day ago
Customer Service Consultant - Financial Account
Sutherland
Requirements
High school diploma or GED, Experience supporting high-volume inbound calls, Excellent verbal and written communication skills, Proficient reading skills, Multi-tasking across several applications, CRM experience preferred, Basic PC keyboarding skills, Basic Microsoft Office experience, Prior customer service experience preferred
Skills
CRMMicrosoft OfficeExcel
About the role
Responsibilities
- Answer inbound calls and serve as the primary point of contact for consumers
- Respond to inquiries about products and services
- Process payments and perform general account maintenance
- Up-sell customers to new products or services as encouraged
Requirements
- High school diploma or GED
- Demonstrated ability to perform at a high level supporting a high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills
- Multi-tasking across several applications; CRM experience preferred
- Basic PC keyboarding skills
- Basic Microsoft Office experience (Outlook, Word, Excel)
- Prior customer service experience preferred
About the Company
Sutherland is a global provider of AI, automation, cloud engineering, and advanced analytics. The company partners with iconic brands worldwide to drive digital transformation, optimize business operations, and deliver measurable results through a seamless "as a service" model.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeCustomer Service Consultant - Financial Account
Sutherland · Angeles
