Posted a day ago
Customer Service Consultant - Chat
Sutherland
Requirements
High school diploma or GED, Excellent verbal and written communication skills, Multitasking across multiple applications, CRM experience preferred, Basic PC keyboarding skills, Basic Microsoft Office experience, Proven customer service skills
Skills
CRMMicrosoft Office
About the role
Responsibilities
- Serve as the primary point of contact for customers via live chat and inbound calls
- Handle multiple simultaneous chat sessions while maintaining service quality
- Provide basic troubleshooting for a variety of products and services
- Develop and apply outstanding customer service skills
Requirements
- High school diploma or GED
- Excellent verbal and written communication skills; proficient reading ability
- Strong multitasking skills across several applications
- Experience with CRM applications preferred
- Basic PC keyboarding skills and Microsoft Office (Outlook, Word, Excel) experience
- Proven customer service skills
About the Company
Sutherland is a global company seeking driven, hard-working individuals to build fulfilling careers in customer service and support.
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Sutherland · Bogota
