Customer Service Associate

Responsibilities

• Deliver products to customers using company vans or pick-up trucks, ensuring orders are complete and safely delivered
• Prepare orders for delivery or pickup by loading, packing, wrapping, labeling, and shipping
• Load and unload products from deliveries and manage stockroom organization
• Operate and maintain warehouse equipment, including forklifts, hand trucks, and pallet jacks
• Assist customers in person and over the phone, processing sales transactions via POS
• Operate color retrieval and paint mixing machine equipment as needed
• Monitor inventory and comply with inventory control and safety procedures

Requirements

• Must be at least 18 years of age
• Must have a valid, unrestricted driver’s license
• Must be legally authorized to work in the US without sponsorship
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willingness to work scheduled hours, including Monday through Friday

Preferred Qualifications

• High School diploma or GED
• One or more years of experience using material handling equipment (forklifts, pallet jacks, etc.)
• One or more years of experience in customer service, retail, or sales

About the Company

Sherwin-Williams aims to inspire and improve the world by coloring and protecting what matters. We provide innovative paints, coatings, and solutions that make the world brighter and stronger. We invest in our people through stability, growth, and opportunities to develop new skills and build meaningful connections.