Customer Service Associate

Responsibilities

• Prepare orders for delivery or pickup according to schedule, including loading, packing, wrapping, and labeling
• Deliver products to customers using company vans or pick-up trucks
• Load and unload products from deliveries and manage stockroom organization
• Operate and maintain warehouse equipment such as forklifts, hand trucks, and pallet jacks
• Assist customers in person and over the phone
• Process sales transactions accurately using the POS system
• Operate color retrieval and paint mixing machine equipment as needed
• Comply with inventory control procedures and safety training requirements

Requirements

• Must be at least 18 years of age
• Must have a valid, unrestricted driver's license
• Must be legally authorized to work in the US
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willingness to work scheduled hours in a part-time capacity

Preferred Qualifications

• High School diploma or GED
• One or more years of experience using material handling equipment (forklifts, pallet jacks, etc.)
• One or more years of experience in customer service, retail, or sales

About the Company

Sherwin-Williams aims to inspire and improve the world by coloring and protecting what matters. We provide innovative paints, coatings, and solutions that make the world brighter and stronger. We invest in our people through opportunities for learning, development, and career growth within an inclusive team environment.