Customer Service Assistant

Responsibilities

• Attend to customers and support sales activities to achieve center objectives
• Perform cashier duties and conduct daily cash reconciliations (arqueos)
• Collaborate in the development of promotions and customer communications
• Support the center team in reaching sales targets
• Assist in the management of different sections, reporting incidents and critical points

Requirements

• Professional training (Formación profesional)
• 1 to 3 years of experience in similar customer service or retail roles
• Customer-oriented attitude with a focus on service excellence
• Proactivity and initiative to resolve problems effectively
• Availability to work a 40-hour weekly schedule in rotating morning and afternoon shifts (Monday to Sunday)

Benefits

• Opportunity to work for an international leader in wholesale distribution
• Employee discounts at Makro
• Access to a 24-hour health consultation app
• Extra time off including a day free during Christmas
• Flexible remuneration plan options
• Continuous professional development through platforms like MPower, Gofluent, and Goodhabitz

About the Company

Makro España is a subsidiary of the German METRO Group, dedicated to providing high-level distribution services to the HoReCa sector (Hotels, Restaurants, and Cafés). With over 3,500 collaborators across Spain, we leverage digitalization and efficient delivery services to ensure the success of our customers' businesses.