Customer Service Assistant

Responsibilities

• Deliver exceptional customer service as an Online Assistant and Photo Centre Operator
• Resolve customer complaints and make quick decisions to ensure customer satisfaction
• Manage photo centre services and online order fulfillment accurately
• Handle cash and process transactions using POS systems
• Maintain an organized and efficient workspace to ensure timely service delivery

Requirements

• Excellent verbal and written communication skills
• High attention to detail and strong organizational skills
• Ability to work effectively with minimal supervision
• Experience with cash handling and POS systems is desirable
• Flexibility to work retail trading hours, including weekends, public holidays, and late-night trades
• A motivated "can-do" attitude and a passion for retail

Benefits

• Generous staff discounts
• Fantastic incentive-based promotions
• Opportunities for career progression within a trusted national brand
• A supportive environment for professional development
• Recognition and rewards for good performance

About the Company

Harvey Norman is an Australian retail icon in the home and lifestyle space. With over 180 stores nationwide, we provide a positive work environment and a wide support network for our team members to grow their careers.