Customer Service Assistant

Responsibilities

• Respect gaming regulations and current procedures
• Provide high-quality service to slot machine customers, including beverage service for the "Carré VIP" loyalty program
• Promote, retain, and inform customers about various commercial operations
• Advise and inform customers on the operation of slot machines
• Perform first-level troubleshooting for slot machines (jams, testing, etc.)

Requirements

• Excellent presentation and interpersonal skills
• Team spirit and strong sense of hospitality
• Ability to maintain neutrality and discretion
• Comfortable working in a regulated environment requiring flexibility
• Availability for rotating day and night shifts, including weekends and holidays
• Beginner profiles accepted

Benefits

• Night shift premium (22h to 7h)
• Referral bonus
• Meal vouchers
• Health insurance
• Professional training opportunities
• Employee discounts for travel and weekends

About the Company

Barrière is a leader in French casinos and a reference in luxury hospitality, dining, leisure, and entertainment. With 33 casinos and clubs, the Group embodies a passion for gaming and festive entertainment through its unique French art de vivre.