Customer Service Assistant

Responsibilities

• Ensure high-quality service for customers
• Acquire, retain, and inform the clientele
• Participate in on-site commercial operations
• Advise and inform customers on the operation of slot machines
• Perform first-level troubleshooting for slot machines (blockages, tests, etc.)

Requirements

• Comfortable interacting with customers with a positive attitude
• Successful first experience in commerce
• Autonomy and rigor
• Dynamism and team spirit
• Strong sensitivity to customer relations and product quality
• Good presentation and availability

Benefits

• 13th month salary
• Profit sharing and incentive schemes
• Meal vouchers (€10/day worked)
• Work without split shifts
• Possibility of rest on public holidays based on team rotation
• Comprehensive health insurance
• Employee rates for travel and weekends
• International and national mobility opportunities
• Personalized training via Campus Barrière

About the Company

Le Resort Barrière de Ribeauvillé features a casino, a 4* hotel, a wellness center, and multiple dining options. The Barrière Group is a leader in French casinos and a reference in luxury hospitality, dining, leisure, and entertainment.