Customer Service and Sales Intern

Responsibilities

• Request documents for new customer registration and follow up with the controllership department
• Coordinate collections and contact carriers for freight and problem resolution
• Complete merchandise return forms and manage internal approvals
• Handle overdue invoices for demonstrations and other shipments
• Consult customer portals for order verification and quotes
• Issue invoices and provide customer service
• Support sales analysts and assist in organizing/updating CRM data
• Manage general filing and sample shipments via mail

Requirements

• Currently pursuing a degree in Business Administration, Engineering, or related fields
• Basic understanding of the sales cycle (prospecting, negotiation, closing)
• Familiarity with ERP systems
• Knowledge of sales support processes such as logistics and billing

About the Company

Signode is a leading global manufacturer of a wide range of consumables, tools, software, and equipment for transport packaging, optimizing end-of-line packaging operations and protecting products during transit.