Customer Relations Intern

Responsibilities

• Ensure a positive and joyful shopping experience for all IKEA visitors and customers
• Maintain department efficiency and cost-effectiveness for the IKEA store
• Handle customer issues efficiently and with empathy
• Actively work towards fulfilling the four tasks of the store

Requirements

• Currently pursuing tertiary education or in final semester
• Bachelor's Degree or Diploma in Early Childhood Education or Customer Service Management
• Must provide internship letter from academy and a resume
• Good communication skills and service-oriented
• Fluent in English
• Energetic, friendly, and outgoing personality

About the Company

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad.