Customer Project Specialist

Responsibilities

• Drive complex Radio Network projects from Design through Acceptance for ICT industry customers
• Lead and empower local and global internal and external teams to ensure on-time delivery and profitability
• Identify and mitigate project risks while raising and resolving critical issues
• Manage change processes and build strong relationships with internal and external stakeholders
• Optimize delivery processes by harvesting best practices and sharing knowledge
• Promote a "one team" atmosphere and coach team members to support professional growth
• Maintain a keen focus on project financials and cross-functional departmental support

Requirements

• Bachelor's degree in Engineering or Business
• 2+ years of experience in Network Deployment Project Management (End-to-End: Design to Acceptance)
• Experience with Site swap and Site modernization
• Knowledge of Ericsson Network Rollout processes and deployment methodologies
• Proven leadership skills with the ability to create goal clarity and develop people
• Strong communication skills for both working-level and executive-level customer interaction
• Proficiency in using enterprise AI assistants to improve efficiency and effectiveness

Benefits

• Competitive salary and annual bonus opportunities based on business and individual performance
• Comprehensive health benefits including multiple medical and dental plan options
• Financial security through 401(k) with company matching and stock purchase plan options
• Generous paid time off including vacation, personal days, and sick time
• Supportive parental leave policies, including up to 16 weeks of paid maternity leave

About the Company

Ericsson is a global leader in the Information and Communications Technology (ICT) industry, dedicated to creating innovative solutions for the world's toughest connectivity challenges. We value diversity, innovation, and a growth mindset, providing our employees with the opportunity to push the boundaries of what is possible in telecommunications.