Customer Program Manager

Responsibilities

• Act as the main point of contact for customer program teams
• Manage multiple projects end-to-end, ensuring delivery on time, quality, cost, and performance
• Coordinate cross-functional teams including Engineering, Operations, Supply Chain, Quality, and Product
• Lead customer reviews, track progress, and manage risks and issues
• Maintain clear plans, timelines, and reporting for customers and internal stakeholders
• Work closely with the Global Account Manager to align execution with account strategy

Requirements

• Bachelor’s degree in engineering
• 5-10 years of experience in Program or Project Management, Technical Account Management, or a complex engineering/product environment
• Proficiency in Office 365 and other business/collaborative software tools
• Strong knowledge of engineering principles and industrial technologies
• In-depth knowledge of project management methodologies and programs
• Understanding of development and product life cycles

About the Company

Stäubli is a value-driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics, and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance, forming the basis for trusted partnerships with our customers worldwide.