Customer Onboarding Manager

About the Company

Halter is on a mission to enable farmers and graziers to run the most productive and sustainable operations through innovative technology. Backed by Tier 1 investors, we are transforming the grazing industry by helping producers break free from conventional constraints.

Responsibilities

• Build and own Halter's launch motion and playbook across South America (Argentina, Uruguay, and Brazil)
• Own regional launch outcomes and new deployment ARR
• Hire, onboard, and develop the South American Launch team
• Spend time in the field on estancias and fazendas to understand producer needs
• Partner with global Product, Sales, and Rev Ops teams to adapt frameworks to the local market
• Track key launch metrics including activation, adoption, and time-to-value

Requirements

• Experience leading and developing teams in customer onboarding, deployment, or operations
• Proven track record of owning commercial or operational outcomes
• Fluency in English and Spanish (Portuguese is a bonus)
• Willingness to travel extensively for field work in South America
• Experience in agriculture or cattle ranching, specifically with extensive grazing systems
• Ability to operate independently within a global organization

Preferred Qualifications

• Experience launching or scaling a new market or 0-to-1 motion
• Familiarity with the South American beef sector
• Experience in startup or high-growth environments
• Experience in ag-tech
• Proficiency with Salesforce, Intercom, or Mixpanel