Customer On-Site

Responsibilities

• Serve as the primary on-site contact between Traba's workforce and client leadership
• Manage worker onboarding, including introductions, check-ins, and vetting processes
• Provide day-to-day operational oversight and support for workers regarding clock-ins, pay, and performance
• Act as a communication bridge between the client site, Traba Operations, and Worker Support teams
• Resolve on-site issues, manage incidents, and escalate performance concerns as needed
• Oversee shift scheduling, staffing coverage, and PPE distribution
• Identify and drive opportunities for account growth and expansion

Requirements

• High School Diploma or equivalent required
• 1–2+ years of experience in operations or customer-facing roles (e.g., staffing, warehouse, manufacturing, or retail)
• Strong interpersonal, verbal, and written communication skills
• Ability to work effectively in a fast-paced, dynamic warehouse environment
• Professional demeanor with the ability to coach workers and enforce standards
• Highly organized, detail-oriented, and a proactive problem solver

Preferred Qualifications

• Bilingual in English and Spanish
• Associate's or Bachelor's degree

Benefits

• Competitive hourly base pay ($25 – $30 per hour)
• Performance-based bonuses tied to attendance, shift completion, and account health