Customer On-Site

Responsibilities

• Serve as the primary on-site contact between Traba's workforce and client leadership
• Manage worker onboarding, including introductions, check-ins, and scheduling
• Provide operational oversight to ensure smooth service delivery and staffing coverage
• Support workers with clock-ins, pay inquiries, and performance feedback
• Act as a communication bridge between the client site, Traba Ops, and Worker Support teams
• Identify and resolve worker performance concerns or site challenges proactively
• Manage shift schedules and the distribution of PPE

Requirements

• High School Diploma or equivalent required
• 1–2+ years of experience in operations or customer-facing roles (e.g., staffing, warehouse, retail)
• Strong interpersonal, verbal, and written communication skills
• Ability to work in fast-paced, dynamic warehouse or manufacturing environments
• Professional demeanor with the ability to build relationships with stakeholders

Preferred Qualifications

• Bilingual in English and Spanish
• Associate's or Bachelor's degree

Benefits

• Competitive hourly pay ($18 – $22 per hour)
• Performance-based bonuses tied to attendance and account health

About the Company

Traba connects businesses with reliable, high-quality workers to power essential industries through a seamless marketplace.