Customer On-Site

Responsibilities

• Serve as the primary on-site contact between Traba's workforce and client leadership
• Manage worker onboarding, including introductions, check-ins, and vetting processes
• Provide operational oversight to ensure smooth service delivery and staffing coverage
• Support workers with daily needs such as clock-ins, pay questions, and performance feedback
• Act as a communication bridge between the client site, Traba Operations, and Worker Support teams
• Resolve on-site issues, manage incidents, and escalate performance concerns as needed
• Oversee shift scheduling and the distribution of PPE

Requirements

• High School Diploma or equivalent
• Bilingual proficiency in English and Spanish
• 1-2+ years of experience in operations or customer-facing roles (e.g., staffing, warehouse, retail, or manufacturing)
• Strong interpersonal, verbal, and written communication skills
• Ability to work effectively in fast-paced, dynamic warehouse environments
• Professional demeanor with the ability to coach workers and enforce standards

Preferred Qualifications

• Associate's or Bachelor's degree

Benefits

• Competitive hourly base pay ($24 – $28 per hour)
• Performance-based bonuses tied to attendance, shift completion, and account health

About the Company

Traba is a workforce marketplace that connects businesses with reliable, high-quality workers to power essential industries.