Customer Master Data Administrator

Responsibilities

• Set up and maintain customer accounts in internal systems to ensure data accuracy
• Ensure all data entry complies with company processes, policies, and standards
• Manage and respond to enquiries and requests via Salesforce cases and email
• Proactively investigate and resolve customer issues and complaints through Salesforce
• Build and maintain positive working relationships with Sales, Customer Service, and other stakeholders
• Maintain accurate and up-to-date records to ensure seamless end-to-end processes

Requirements

• Proven experience in an administrative role with high attention to detail
• Experience involving data management within an ERP environment
• Salesforce or CRM experience/knowledge is preferred
• Intermediate skills with the MS Office suite
• Strong organisational, written, and verbal communication skills
• Ability to effectively manage competing priorities

Benefits

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Annual employee share plan offer
• Novated leasing and discounts on private health insurance
• Access to EAP and optional flu vaccinations

About the Company

Cleanaway is Australia’s leader in sustainable, total waste management solutions. As a high-growth, ASX-listed organisation with over 10,000 employees, we transform waste into resources and renewable energy to help create a sustainable future.