Customer Master Data Administrator

Responsibilities

• Ensure the integrity of customer data within Salesforce and manage data changes in a controlled manner
• Provide high-quality support during the customer onboarding process
• Manage and respond to customer enquiries and requests via Salesforce cases and email
• Deliver excellent administration and customer service to allocated contracts and sites
• Proactively investigate and resolve customer issues and complaints through Salesforce
• Maintain accurate, up-to-date records in compliance with company policies and standards
• Build and maintain positive working relationships with internal stakeholders and support functions

Requirements

• Experience with data management in an ERP environment
• Salesforce or CRM experience/knowledge
• Intermediate skills with the MS Office suite
• Strong organisational, written, and verbal communication skills
• Ability to effectively manage competing priorities and exceptional attention to detail

Preferred Qualifications

• Sound knowledge of Visual Rams Pro
• Experience with JDE

Benefits

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Annual employee share plan offer
• Novated leasing and company discounts
• Access to EAP and optional flu vaccinations

About the Company

Cleanaway is Australia’s leader in sustainable, total waste management solutions. As a high-growth, ASX-listed organisation with over 10,000 employees, we transform waste into resources and renewable energy to help create a sustainable future.