A
Posted 19 hours ago
Customer Management Clerk
AirAddetto/a Gestione Clienti per Call Center
Perks & benefits
Education AllowanceHealth InsurancePaid LeaveRelocation Allowance
Requirements
High school diploma, Experience in customer service, Proficiency in CRM and Office, Strong communication skills
Skills
CRMMicrosoft Officecustomer service
About the role
Responsibilities
- Daily management of the assigned customer portfolio via phone, email, and scheduled follow-ups
- Providing customer support for information requests, orders, and service-related issues
- Monitoring and updating customer records and interactions within the company CRM system
- Analyzing emerging needs and proposing personalized solutions
- Collaborating with the internal team to ensure operational continuity and customer satisfaction
Requirements
- High school diploma
- Previous experience in customer service or client management
- Proficiency with IT tools, specifically CRM and Microsoft Office
- Strong communication, interpersonal, and listening skills
- Customer orientation and problem-solving abilities
Benefits
- Fixed-term contract intended to become permanent
- Full-time schedule (40 hours per week, Monday to Friday)
- Paid training on company products and processes
- Flexible hours and corporate welfare
- Immediate start available
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Air · Monterotondo