Posted 8 hours ago
Customer Experience & Sales Performance Coach
MSX InternationalCustomer Experience & Sales Performance Coach - Automotive
Perks & benefits
AccommodationAnnual Leave
Requirements
University degree, 2+ years automotive field experience, Knowledge of Customer Journey, Analytical skills, Communication skills, Microsoft Office, Basic English
Skills
Automotive
About the role
Responsibilities
- Monitor and analyze KPIs related to Customer Experience and sales processes
- Identify areas for improvement and define action plans with dealerships
- Deliver coaching sessions and support regarding the Customer Journey and sales processes
- Prepare reports, analyses, and feedback on activities performed
Requirements
- University degree
- At least 2 years of field experience in the automotive sector
- Knowledge of Customer Journey and sales processes
- Strong analytical, thinking, and problem-solving skills
- Excellent communication, presentation, and public speaking skills
- Ability to work independently and in a team
- Proficiency in Microsoft Office
- Basic knowledge of English
Benefits
- Company car
- Company laptop and phone
- Growth opportunities in an international context
About the Company
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years, helping clients optimize operations in sales performance, repair optimization, and consumer engagement.
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MSX International · Milan
