Customer Experience Marketing Manager

Responsibilities

• Analyze food and beverage category trends using tools like Mintel, Euromonitor, and Nielsen to translate findings into actionable insights
• Develop compelling, customer-facing content to support business growth and strengthen relationships in the Polish market
• Collaborate with customers to co-create innovative food and beverage concepts tailored to local consumer preferences
• Support the Polish team with deep market analysis to help shape strategy and development direction
• Lead the creation of high-impact customer presentations, including trend storytelling and concept showcases
• Manage end-to-end customer engagement experiences, including presentation materials and event logistics
• Partner cross-functionally with commercial, innovation, and design teams to implement customer value propositions

Requirements

• 5–7 years of marketing experience, ideally in a B2B or FMCG environment within the food and beverage sector
• Bachelor's degree in Marketing or a related field
• Strong analytical skills with the ability to interpret complex data into meaningful insights
• Proficiency in Microsoft 365, specifically Excel and PowerPoint
• Experience with consumer research tools such as Mintel, Euromonitor, or Nielsen
• Fluency in both Polish and English (written and verbal)

Preferred Qualifications

• Basic graphic design skills and experience working with creative agencies
• Experience using AI-driven insights or digital marketing tools
• A creative mindset with a passion for innovation in B2B marketing

About the Company

IFF is a global leader in flavors, fragrances, and health & biosciences. We deliver sustainable innovations that elevate everyday products, advancing wellness and delighting the senses through science, creativity, and heart.