Posted 6 hours ago
Customer Experience Executive
Saira JobsCustomer Experience Executive
Requirements
Graduate or Post-Graduate, PWD certificate or UDID Card, 1+ year banking or customer service experience, Strong communication skills
Skills
Bankingcustomer service
About the role
Responsibilities
- Deliver best-in-class branch services including welcome kits, chequebooks, debit/ATM cards, and Tatkal kits
- Resolve customer queries and issues promptly within defined turnaround times
- Promote adoption of digital banking channels such as Net Banking, Mobile App, and Pay‑Zapp
- Support branch sales targets and ensure audit readiness at the welcome desk
- Manage branch operations and deliverables to ensure smooth customer flow
Requirements
- Graduate or Post-Graduate degree
- 1+ year of banking or customer service experience
- Must possess a Pwd certificate or UDID Card
- Strong communication skills
- Proactive and customer-focused mindset
About the Company
Saira Jobs is recruiting on behalf of a partner to find dedicated professionals for various roles. This specific position is for a Customer Experience Executive at a retail branch banking welcome desk in Ahmedabad.
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Saira Jobs · Ahmedabad
