Customer Experience Ambassador

Responsibilities

• Act as the first point of contact for customer queries and provide exceptional service
• Maintain a safe, clean, and professional recycling centre environment
• Perform regular cleaning and maintenance of reverse vending machines and sorting equipment
• Monitor the facility for potential hazards and report concerns immediately
• Support the TOMRA brand by acting as a positive face for the Containers for Change scheme
• Perform ad-hoc duties as required by management

Requirements

• Experience in face-to-face customer service roles
• A strong passion for recycling and environmental sustainability
• A keen eye for detail and motivation to maintain a clean workspace
• A safety-conscious mindset to ensure a secure environment for all
• Ability to work a part-time schedule: Saturday, Sunday, and Monday from 9am - 2pm

About the Company

TOMRA transforms ideas and technology to create intelligent tools that support a sustainable future. We drive resource responsibility globally through innovative solutions like our reverse vending machines. In Australia, we partner with Containers for Change to encourage recycling and support the Clean Loop Recycling revolution.